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Privacy Policy

At Loomline Studio, we are committed to protecting your privacy and handling your personal and business information with the utmost care and confidentiality. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our services.

  1. Information We Collect

    We collect information necessary to provide our apparel development services, including: contact information (name, email, phone number, business address), project-related information (designs, sketches, specifications, measurements, fabric details, color references), communication records (emails, messages, meeting notes), payment and billing information, and technical data (IP address, browser type, device information) when you visit our website.

  2. How We Use Your Information

    We use collected information to: deliver and improve our services, communicate with you about projects and inquiries, process payments and manage billing, maintain project records and documentation, comply with legal obligations, protect our rights and prevent fraud, and send service-related updates (with your consent for marketing communications).

  3. Information Sharing and Disclosure

    We do not sell your personal information. We may share information only in these circumstances: with service providers who assist in our operations (under strict confidentiality agreements), when required by law or legal process, to protect our rights or prevent harm, with your explicit consent, or in connection with a business transfer (merger, acquisition). All third parties are contractually obligated to maintain confidentiality.

  4. Data Security

    We implement industry-standard security measures to protect your information, including encryption, secure servers, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

  5. Data Retention

    We retain your information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and communications are typically retained for the duration of our business relationship and for a reasonable period thereafter as required by law or business needs.

  6. Your Rights and Choices

    Depending on your location, you may have the right to: access your personal information, correct inaccurate data, request deletion of your information (subject to legal and contractual obligations), object to or restrict certain processing activities, request data portability, and withdraw consent where processing is based on consent. To exercise these rights, please contact us using the information provided below.

  7. Cookies and Tracking Technologies

    Our website may use cookies and similar tracking technologies to enhance user experience, analyze site usage, and improve our services. You can control cookie preferences through your browser settings, though this may affect website functionality.

  8. Third-Party Links

    Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any information.

  9. Children's Privacy

    Our services are directed to businesses and professionals. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected such information, we will take steps to delete it promptly.

  10. International Data Transfers

    Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

  11. Changes to This Privacy Policy

    We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

  12. Contact Us

    If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our website contact form or reach us directly. We will respond to your inquiries in a timely manner.